{"id":1869,"date":"2023-02-28T05:40:59","date_gmt":"2023-02-28T05:40:59","guid":{"rendered":"https:\/\/dwinstore.com\/?p=1869"},"modified":"2023-02-28T05:41:00","modified_gmt":"2023-02-28T05:41:00","slug":"faqs","status":"publish","type":"post","link":"https:\/\/dwinstore.com\/?p=1869","title":{"rendered":"FAQs"},"content":{"rendered":"<h3 class=\"wp-block-heading\">How to order<\/h3><ol class=\"wp-block-list\"><li>Add item to your cart.<\/li>\n\n<li>Click on the Cart icon in the upper right corner to view your cart.<\/li>\n\n<li>Click on the Checkout button.<\/li>\n\n<li>Enter Billing and Shipping Details.<\/li>\n\n<li>Select a payment option.<\/li>\n\n<li>Click on Confirm Order Button.<\/li><\/ol><h3 class=\"wp-block-heading\">Payment options<\/h3><p>Paymongo<\/p><ol class=\"wp-block-list\"><li>On the payment method option select\u00a0<strong>paymongo.<\/strong><\/li>\n\n<li>After clicking \u201cComplete order\u201d you will be directed to\u00a0paymongo\u00a0site to complete your purchase securely.<\/li>\n\n<li>On the&nbsp;<strong>dragonpay<\/strong>&nbsp;site, select your desired payment option and follow further instruction.<\/li>\n\n<li>Upon successfully completing the payment process,\u00a0<strong>paymongo\u00a0<\/strong>will send notification for successful transaction.<\/li>\n\n<li><strong>Dwinstore\u00a0<\/strong>will send a confirmed order notification via email.<\/li><\/ol><ol class=\"wp-block-list\"><li><\/li><\/ol><h3 class=\"wp-block-heading\">How do I receive my order?<\/h3><p>Orders can be recieved via delivery.<\/p><h3 class=\"wp-block-heading\">Shipping<\/h3><p>Shipping is currently available for Metro Manila only.<\/p><h3 class=\"wp-block-heading\">How to track my order<\/h3><ul class=\"wp-block-list\"><li>When logged in, go to My Account to access your dashboard.<\/li>\n\n<li>You may see the status of your orders on the order history.<\/li><\/ul><h3 class=\"wp-block-heading\">How do I request a refund?<\/h3><p>To request refund, send an email to\u00a0sales@walterpcs.com\u00a0with the following subject and details.<\/p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SUBJECT &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Refund Request<\/p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BODY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Order Number<\/p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Refund Amount<\/p><p>An Walter Online Sales Representative will call you within 24 hours upon receipt of the email.<\/p><h3 class=\"wp-block-heading\">How to return an item?<\/h3><p>Before you return an item, please coordinate first with us thru our Dwinstore page or email us\u00a0 at\u00a0sales@walterpcs.com\u00a0and we will provide instruction on how to process item return.<\/p><h3 class=\"wp-block-heading\">What is the policy on item warranty?<\/h3><p>For complete details, please refer to the\u00a0<strong><a href=\"https:\/\/dwinstore.com\/?p=470\" data-type=\"post\" data-id=\"470\">warranty information<\/a><\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>How to order Payment options Paymongo How do I receive my order? Orders can be recieved via delivery. Shipping Shipping is currently available for Metro Manila only. How to track my order How do I request a refund? To request refund, send an email to\u00a0sales@walterpcs.com\u00a0with the following subject and details. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SUBJECT &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-1869","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"aldwinarriola@gmail.com","author_link":"https:\/\/dwinstore.com\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"How to order Payment options Paymongo How do I receive my order? Orders can be recieved via delivery. Shipping Shipping is currently available for Metro Manila only. How to track my order How do I request a refund? 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